A&A Mobile Locksmith respects the privacy of our customers and is committed to protecting personal information provided to us.
Information We Collect
When you contact us through WhatsApp, telephone, our website, or other communication channels, we may receive information such as your name, telephone number, WhatsApp messages, service location, service requirements, and other information you voluntarily provide.
How We Use Your Information
We use this information to respond to enquiries, provide locksmith services, arrange appointments, prepare quotations, communicate service updates, provide customer support, and improve our services.
WhatsApp and Automated Messaging
We may use WhatsApp Business services and automated systems to receive, process, and respond to customer enquiries. Some messages may be processed using automated software or artificial-intelligence services to help us provide faster customer service. Where appropriate, enquiries may be referred to a member of our team for review or response.
Sharing of Information
We do not sell customers’ personal information. Information may be processed by service providers that help us operate our communications, website, automation, hosting, and related business systems, where necessary to provide our services.
Data Security and Retention
We take reasonable measures to protect personal information from unauthorised access, loss, misuse, or disclosure. Personal information is retained only for as long as reasonably necessary for our business, service, legal, and regulatory purposes.
Your Choices and Requests
You may contact us if you wish to ask about, correct, or request deletion of personal information that we hold about you, subject to applicable legal and business-record requirements.
Contact Us
For questions or requests concerning this Privacy Policy or your personal information, please contact A&A Mobile Locksmith through the contact details provided on our website:
www.singaporelocksmith.com
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this website.
Last updated: October 2026